Terms and Conditions

 

Payment Methods

We accept MasterCard, Visa, Maestro, American Express, Dinners Club, JCB, Citicorp and PayPal for payment. You can shop with confidence from the online store of www.clicking-bricks.com, knowing that transactions are protected by the highest level of security through SSL encryption. For this we use the payment gateway of Ruralvía ​​and REDSYS, in which you will make the payment of your purchases in a secure way, as Caja Rural's Virtual POS meets the highest security standards in the market through Secure Electronic Shopping (CES), providing high security under the international protocols Verified by Visa and MasterCard SecureCode. We therefore inform you that all your data regarding the payment of your purchase you indicate them on the bank's catwalk, not having Clicking Bricks & Go S.L. No knowledge of them. We apologize, but www.clicking-bricks.com does not accept checks, money orders, or bank transfers.

 

 Functioning

The terms and conditions reflected are only applicable in the case where the final consumer makes a purchase through this online store.

 

We do not allow the purchase of products by minors in the store. Persons under the age of 18 and those who do not have full legal capacity can only use this website under the supervision of an adult and with the consent of their parent or guardian.

 

To make a purchase in the online store you must select the products and add them to the virtual shopping bag by clicking the "Add to bag" button. If, instead of the "Add to Bag" button, the "Reserve" button appears, you can click on it to process the order, but in this case, the product will not be shipped until it becomes available.

 

By clicking the "Buy" button, you make a binding offer for the purchase of products that you have added to the virtual shopping bag. Once you have completed the order and made payment for the products, we will send you an acknowledgment by e-mail informing you if the order has been accepted. In this email, the data of the products included in the order, the price, the receipt of the payment and the delivery address are confirmed. Therefore, it is essential that you provide a valid e-mail address when ordering. If you notice that any of the information contained in the email is incorrect, please contact us by replying to the same email immediately so that we can correct it.

 

You can only place an order if you accept these terms and conditions by clicking on the "I accept the terms and conditions" box.

 

We can not guarantee that all products included in an order are always available in our inventory, so in the confirmation of shipment we will inform you, whether the selected product is available or not. In this case, we reserve, therefore the right to accept your offer to purchase.

 

You can request that the order be delivered to you in a different address than the billing address. In such cases, we do not include the price or billing data in the delivery address, since we understand that it is a gift for the recipient. The price information will be included in the shipping confirmation email.

 

The mail subject will contain the reference number of your order, which will be the one that you must use to make any inquiry about your order.

 

You can find detailed information about the storage, revision and updating of personal data in our "Privacy Policy".

 

Prices marked with VAT are included. The marked prices do not include shipping costs. These costs are added to the order, before you make the final purchase of your order, so you can know the amount of them before making your purchase.

 

All online store prices should be the correct prices for each product. However, mistakes can sometimes be made. If we discover that there is an error in the price of any of the products you have ordered, we will inform you as soon as possible and we will offer you the possibility to reconfirm the order with the correct price or cancel it. If we can not get in touch with you or do not reconfirm the order, we will consider it canceled.

 

Prices shown on the online store are subject to change without notice.

 

Shipping and Shipping cost

Shipping

Shipments are made through an external transportation agency. The delivery deadline of the shipments will not be more than 72 hours since you are sent the mail of confirmation of the order and confirmation of payment. If your order is delayed, we will inform you as soon as possible. You agree that we may make delivery within an additional period of time that suits the circumstances. If we do not deliver the products in that additional period, you have the right to cancel the order and terminate the contract. In this case, of course, you will receive a refund for the products you have paid. If you wish to cancel your orders, please contact us at info@clicking-bricks.com. In this case, in which the additional term is exceeded, you will not be charged the shipping costs that may have originated. Upon acceptance of the purchase conditions, you agree that the transport company will be provided with your email contact details, your name and phone number, as well as the delivery address, upon confirmation of the order. The transport company will confirm by mail the date of delivery of your order. The transport company will make up to two delivery attempts at the indicated address. In case you can not make the delivery, you will leave a notice in your mailbox of the delivery attempt and the address closest to your address of your offices where you can pass to withdraw the shipment showing your ID. The order will spend a maximum of 14 days in the carrier's offices, at which time the content of the order will be returned to the facilities of Clicking Bricks & Go S.L. Once the order has been returned by the transport company, we will proceed to the refund of the amount that would have paid for its purchase, discounting the costs of transportation of delivery at home and the cost of transportation of return of the shipment, originated by the return of the Company of transport of the order to our facilities. In this case, the return of the goods to our facilities by the carrier, shipping and return costs will always be deducted from the amount of your order, regardless of whether your order had exceeded € 50 purchase and shipping costs Were initially supported by Clicking Bricks & Go SL

 

If you receive a product whose external packaging has defects, damages or shocks, you must tell the carrier to reflect it on the delivery note, being exempt from any responsibility for damages that may have the product. The acceptance and signature of the package received by the carrier always implies that you receive a package that presents perfect conditions of delivery, exempting the carrier from any responsibility.

 

Shipping costs

Shipping costs for the territory included in peninsular Spain and Balearic Islands are € 5, provided that the weight of their merchandise does not exceed 2 kilograms of weight. For orders with a higher weight, the company will contact the customer and provide the best shipping solution. All shipments, whose purchase order exceeds the amount of 50 €, will be free. For shipments to Ceuta, Melilla, Canary Islands and international destinations check the possibility of making the shipment and its amount through the contact email: "info@clicking-bricks.com".

 

Changes, Returns and Dismissals

The client has a period of 14 calendar days for the realization of any change, return or withdrawal of the purchase. This period starts from the day the customer received your order. Outside of this period, no changes, refunds, or withdrawals will be accepted. It will be understood that the customer has correctly exercised his right to change, return or withdraw if he sends an email to "info@clicking-bricks.com" within that period of 14 calendar days since he received the article at his address. It will be responsible for any decrease in the value of the products that is the result of a manipulation of these products beyond what is necessary to determine their nature, characteristics and functioning. To make any change, return or withdrawal of the purchase made, the product must be unused and in perfect condition. It must include if it had, its accessories, the documentation and the original packaging, otherwise, a charge of 25% of the price paid will be applied as a depreciation of the good. No refunds, changes, or cancellation of purchase of clothing or items that do not have price tags, that have been manipulated or used by the customer. In case of return of items or withdrawal of the purchase, the direct cost of the return and delivery of the goods will be assumed by the customer as collected in the LGCU, being this for Spain peninsular and Balearic Islands € 5 for the journey of Shipping and € 5 for the return journey. Once the merchandise has been received in our warehouses, and after checking the status of the same, we will contact you to inform you whether or not the change, return or withdrawal of the purchase, proceeding to the refund of its amount in The terms established in RDL 1/2007, according to the modality of payment made by the client. In the event that such change, return or withdrawal does not proceed, you will be asked if you wish to have the item resent, if so, Clicking Bricks & Go S.L. Will assume the cost of the new shipment. Changes In the event that the client requests a change of article for a similar one, but of different size or color, whenever there is availability of the same, the client will be informed of the possibility of making such change. In the event that there is no availability of stock, it will be communicated to the customer and the item or garment will be reimbursed following the same procedure as for the purchase of the goods. In the case in which the customer decides to make a change of article by change of size or color Clicking Bricks & Go S.L. Will be responsible for the cost of return and new shipping costs of the new item. In case the customer decides a second and successive change of size or color, it will be the customer who assumes these new costs of return and reissue. You will only proceed to the change of articles by a similar one in which the size or the color can vary. If the change is for another article, a withdrawal must first be made and then the purchase of the new item. Returns, withdrawals of purchases and refunds Within the period of 14 days, if the customer decides to withdraw from the purchase contract, there is no need to claim any reason. In case the customer requests a refund of their purchase or part of it and receive in return the refund of the amount paid, the amount of the item will be refunded, excluding shipping and return costs that have been generated. In this case, the shipping and return costs will also be deducted for those purchases that exceeded € 50 and that as an improvement of the purchase conditions, Clicking Bricks & Go S.L. initially. As the purchase is not formalized, the company does not assume such expenses that will be borne by the customer. Procedure to request changes, returns and withdrawals of purchase In the event that the customer requests a change of similar article but of different size or color, you must send us an email indicating the number of your order and the reason for your change. The company will confirm the availability or not of the new article. In case of availability, you will be sent by e-mail a "Document of Freight Paid" that you must print and paste on your return package and a telephone to communicate with the transport company, so that they will pick you up order. Once the item is in our facilities and meets the return requirements, we will notify you by mail and proceed to the delivery of the new item. The "Document of Portes Paid" will have a validity of 14 days, after which, without having returned the merchandise, we will understand that you have changed your mind and decided to keep the item and the purchase contract will be terminated. In the event that the customer requests a withdrawal or a refund with a refund, you must send us an email indicating the number of your order and that you wish to make a "withdrawal". The company will confirm the possibility of making such withdrawal if the same is done in the 14 calendar days since its receipt and will send you by e-mail a form that you must fill in with your data and sign, expressly recording your desire to withdraw from the contract of purchase. Once we have returned the signed document by mail, we will send you a "Document of Shipping Paid" that you must print and paste on your return package and a telephone to communicate with the transport company, so that they will pick up the order. Once the item is in our facilities and meets the requirements of return and withdrawal, we will notify you by mail and proceed to the refund of the amount paid by the same means and the same card in which we made the purchase, discounting the expenses of Shipping and return that would have been generated.